Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 1, 2025

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

  • Age verification information (to ensure compliance with 18+ requirements)
  • Device information (browser type, operating system, IP address)
  • Usage data (pages visited, time spent on site, game preferences)
  • Cookies and similar tracking technologies

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns, including:

  • IP address and geographical location
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent

2. How We Use Your Information

We use the collected information for the following purposes:

  • Age Verification: To ensure users are 18 years or older
  • Service Provision: To provide and improve our social casino games
  • Personalization: To customize your gaming experience
  • Analytics: To analyze usage patterns and improve our services
  • Security: To protect against fraud and ensure platform security
  • Legal Compliance: To comply with applicable laws and regulations

3. Cookies and Tracking Technologies

3.1 What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and improve your experience.

3.2 Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality
  • Preference Cookies: Remember your settings and preferences
  • Analytics Cookies: Help us understand how you use our website
  • Marketing Cookies: Used to deliver relevant content and advertisements

3.3 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • Legal Requirements: When required by law or legal process
  • Service Providers: With trusted third-party service providers who assist in operating our website
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Safety and Security: To protect the rights, property, or safety of our users

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure servers and data storage
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection

Important: While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request information about the data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a structured format
  • Objection: Object to certain types of processing
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Data Retention

We retain personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Protect against fraud and abuse

When personal information is no longer needed, we securely delete or anonymize it.

8. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify users of significant changes through our website
  • Provide additional notice for material changes that affect your rights

Your continued use of our service after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@cloudspinlounge.com

Address: cloudspinlounge Privacy Team
123 Gaming Street, Mumbai, Maharashtra 400001, India

Response Time: We aim to respond to all privacy inquiries within 30 days.